We only accept exchanges. Exchanges because of faulty item(s) or defect item(s) only. No refund is allowed. Exchange item must be in new condition, unworn, unaltered and free of damages by the customer.

Item must be returned with tags still attached and must be in original packaging complete with the original receipt. Please note that the exchange of item is subject to store availability. Once you send back your item, we assume you agreed to our Returns & Exchanges Policy.

Important thing to note is that we will not entertain any exchange / refund at the boutique if you order online.

Please contact our customer care team by emailing support@alhumaira.com if you have any further questions.